After-Sales Service

Name: Leeroy Agence Créative
Price range: $

Returns & Claims

Our Quality Guarantee

At Luminaire Authentik we stand behind the quality of our products and want every shopping experience to be a positive one. We will do our best to ensure your satisfaction.

Overview of Return and Exchange Policy
We do not accept returns or exchanges.

Damaged or Defective Product
Upon receiving your light fixture, you have 30 days to contact us and report any damaged or defective product. To report a damaged or defective product, or for issues regarding bulbs or glass globes, please complete the form below. *Please note that a response from our team usually takes 2 to 7 days. Requests are processed in chronological order.

Questions about a return or a claim?

Write to us—our after-sales team is here to help.

Your Name

Please enter your full name.

First Name

Last Name

Order number ORD

Name of the associated light fixture model

Address

Second Address

City

ZIP - Postal Code

Province / State

Country

Phone number

Email Address

Please enter your email so we can get in touch.

Please attach at least 2 supporting photos to your request. Thank you!

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Our Quality Guarantee

Questions about a return or a claim?